TIKGAMES, LLC

PRIVACY POLICY

Effective Date: April 23, 2025

 

We take your privacy very seriously. This privacy policy details how TikGames, LLC ("TikGames") collects, uses, and discloses information when you access our applications, websites, use our services, contact our support, interact with us on social media, or email us for any reason.

 

 

We reserve the right to modify this Privacy Policy from time to time. When such modifications occur, we will revise the date at the top of the policy. We encourage you to review the Privacy Policy whenever you access any of our Services or otherwise interact with us so you can stay informed about how we manage your personal information.

 

 

BY USING OUR WEBSITE, UTILIZING OUR APPLICATIONS, OR PURCHASING IN-APP PRODUCTS OR SUBSCRIPTIONS, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY AND OF US PROCESSING YOUR INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT UTILIZE OUR SERVICES AND PRODUCTS.

 

Information We Collect

Usage Information: When you interact with our Services, we may collect information e.g., the features you use, how long you interact with our service, how often you return, and other similar types of information. This information helps us learn about our customers so we can better market and improve our services. typesofinformation.Thisinformationhelpsuslearnaboutourcustomerssowecanbettermarket and improve our services.

 

 

Purchase Information: When you make a purchase or accept a free trial, we collect information about the transaction, e.g., a description of what was purchased, what you may have been doing within our application just prior to the purchase, the price, the date of the transaction, renewals, etc. This information is used to manage the operation and administration of purchases.

 

Log and Device Information: We collect log files when you use our Services. This could include device information, e.g., make and model, browser information, operating system, version of our software being used, time stamps, mobile network carrier, page views, pages you may have visited immediately before or after navigating to our sites as well as IP addresses. This information helps us better support, operate, and market our products and prevent fraud.

 

Location Information: We may collect approximate location data as derived from your IP Address. This information helps us better support, operate, and market our products and prevent fraud.

 

Information from Third Parties: If you create an account and log in to our service using a login from a third-party site (e.g., through a social media site), we may be provided access to certain information from that site e.g., your name, profile picture, and other account information. We can only access this information when you authorize the third-party services to share it via their login service. This information helps us better support, operate, and market our products

 

 

Data We Collect from Our Partners

We also use third-party partners, e.g., social networking sites, data analytics providers, and advertising networks to supplement the information we have about you. This can include:

• Data we receive if you link a third-party tool with the Service

• Demographic data (e.g., to determine the coarse location of your IP address)

• Data to fight fraud (e.g., refund abuse in games or click fraud in advertising)

• Data from platforms that the games run on or data from payment providers (e.g., payment verification data)

• Data for advertising and analytics purposes

• Data that you have made available to us from a third-party service via your privacy settings

 

 

How Your Personal Information Is Used

We use your data to make the Service work. When you make a purchase, we use your information in the following ways:

 

• Your personal information will be shared with third parties involved in facilitating or completing the transaction.

When you provide your email address:

 

• You can create accounts, play our games, and use our Service.TikGames will send you, from time to time, communications on topics, including (i) information regarding your purchase, e.g., news of software patches or updates; and (ii) news regarding updates to our Websites.

When you use our products or services, we use your information to:

 

• Monitor and analyze trends, usage, and activities in connection with our Services to better operate, market, and improve our products

• Detect, investigate, and prevent fraudulent transactions and other illegal activities.

• Comply with the applicable laws, e.g., for compliance and tax filings.

• Personalize your experience and send you targeted advertising based on your preferences, region, interests, and browsing activities.

• Enhance your experience on our Web pages.TikGames and our third-party advertiser(s) commonly employ Internet technologies, e.g., "cookies", to collect and store non-personal information about our visitors. "Cookies" are small pieces of information that are transferred by a website and stored by your Web browser on your device. With most browsers, you can set the preferences to show a warning each time a cookie request is received. You can also set the browser not to accept cookies at all. However, because we won't be able to personalize your experience if we cannot recognize you, we suggest that you allow your browser to accept cookies.

• Show you personalized advertisements in the Service and elsewhere (including email).

• Track the content you access in connection with the Service and your online behavior to deliver, target, and improve our advertising and the Service.

 

User Rights Regarding Their Data

Under applicable data protection laws, you have the following rights regarding your personal data:

 

Right to Information: You have the right to be informed about the collection and use of your personal data. This includes information about the purposes for processing your data, retention periods, and who it will be shared with

Right of Access: You have the right to access your personal data and supplementary information. This allows you to be aware of and verify the lawfulness of the processing.

Right to Correction: You have the right to have inaccurate personal data rectified, or completed if it is incomplete.

Right to Erasure: Also known as the "right to be forgotten," you have the right to have your personal data erased. This is not an absolute right and applies only in certain circumstances.

Right to Restrict Processing: You have the right to request the restriction or suppression of your personal data. This is not an absolute right and applies only in certain circumstances.

Right to Data Portability: You have the right to obtain and reuse your personal data for your own purposes across different services. This allows you to move, copy, or transfer personal data easily from one IT environment to another in a safe and secure way.

Right to Object: You have the right to object to the processing of your personal data in certain circumstances. You have an absolute right to stop your data from being used for direct marketing.

Rights in Relation to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

 

 

Sharing of Your Personal Information

We may share your information as follows:

• We may use independent contractors to provide services on our behalf, e.g.,, credit card processing, contest and prize administration, promotional fulfillment, email delivery, and market research and analysis. These third parties may have access to your information in the course of providing these services on behalf of TikGames. Any personal information we provide to such third parties is protected under confidentiality agreements.

• We may disclose your personal information to authorities (i) if you violate our Terms of Use or any law, rule, or regulation, or (ii) if required by law or regulatory authority (e.g., court order or subpoena).

• We may share your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

• We may share your aggregated (non-personalized) information with third parties for research, operations, data, and marketing purposes

• We may share non-aggregated (personal) information with our advertising and analytic services providers to help provide data, as well as to market and monetize our products. These companies may use cookies, device identifiers, and other technology to gather information about how you use our services. This may be done using social media interaction tools, functionalities through APIs (application programming interfaces) or SDKs (software development kits), and in-game advertising. We encourage you to check their privacy policies to learn more about their data processing practices. These partners may access data regarding your activities and your device (e.g., your IP address, mobile identifiers, page(s) visited, location, time of day). These partners include:

 

• Applovin - https://www.applovin.com/privacy/

• AdMob - https://policies.google.com/privacy

• InMobi - https://advertising.inmobi.com/privacy-policy

• Pangle - https://www.pangleglobal.com/privacy

• Liftoff(Vungle) - https://vungle.com/privacy/

• Unity - https://unity.com/legal/privacy-policy

• DTExchange - https://www.digitalturbine.com/legal/privacy-policy

• Pubnative(VerveGroup) - https://pubnative.net/privacy-notice/

• IronSource - https://developers.is.com/ironsource-mobile/air/ironsource-mobile-priva cy-policy/

• A4G - https://www.a4g.com/terms

• ReklamUp - https://reklamup.com/privacy.php

• Mintegral - https://www.mintegral.com/en/privacy

• Meta (Facebook) - https://www.facebook.com/privacy/policy/?entry_point=data_policy_redi rect&entry=0

• BidMachine - https://bidmachine.io/privacy-policy/

• MobileFuse - https://mobilefuse.com/privacy-policy

• VK (former MyTarget) - https://target.vk.ru/help/advertisers/privacy_policy/en

• Yandex - https://yandex.com/legal/international_ads_privacy_policy/

• Bigo - https://www.bigossp.com/agreement/privacyPolicy

• Google - https://policies.google.com/privacy

 

 

 

What We Won't Do With Personal Information

TikGames will not sell or rent your personal information to any third parties unconnected with your purchase or use of the software.

 

Where Your Information is Stored and Processed

When you provide us with your information, you acknowledge that this information may be stored and processed on servers located anywhere in the World, including either inside or outside of the USA or the European Economic Area ("EEA"). You consent to your information being transferred outside the USA and EEA and being stored and processed at our discretion on any of our servers, wherever located.

 

Opting Out of Email

You may unsubscribe from TikGames' promotional mailing list at any time by following the unsubscribe instructions that appear in each email that you receive from TikGames. To unsubscribe from the mailing lists of third parties, you will need to follow their stated unsubscribe processes.

 

Opting Out of Targeted Advertising

You can opt-out of interest-based advertising on mobile applications through the privacy settings of your Android or iOS device and turning off “Allow Apps to Request to Track” or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Internet Based Ads" (Android) or by reaching out to us from any of our applications through our Support link in the Settings option of our applications.

 

Getting More Information, Deletion Requests, and Account Getting More Information, Deletion Requests, and Account Choices

Many questions regarding your purchase history and assistance with our games can be answered by submitting your question via our "Support" form on our website. If you would like your personal information to be deleted or would like access to other information and records that TikGames retains in relation to you, please contact us using our "Contact Us" form on our website. Please be aware that information will not be released in response to a request until TikGames has verified the authenticity of the request. Once you have received the information and records you have requested, you may request that they be changed, updated, or removed. However, you should be aware that it is not technologically possible to remove or verify each and every record of the information you have provided to us and that any changes or deletions will not affect the information we have provided to third parties in accordance with this policy prior to such change or deletion. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form.

 

If you would like to permanently delete your account, you can make the request directly from our app by navigating to Settings, selecting “Delete Account” and then following the confirmation prompts.

 

Policy Regarding Persons Under 21

Our products are intended for use by individuals 21 years and older and for amusement purposes only. We do not knowingly collect personal information from people under the age of 13. If we learn that any individual under the age of 13 has set up an account with us or provided us with any personal information, we will take steps to delete such accounts immediately, including the accompanying data. Such deletion will cause loss of game status as well as any purchased in-app good,s which will be non-refundable under such circumstances.

 

Security

Because security is important to us, we exercise care in providing secure transmission of your personal information before it is transferred across the Internet from your personal computer to our secure servers. We use industry-standard, secure-socket-layer (SSL) technology, which is utilized by most popular browsers, including Google Chrome, Mozilla Firefox, and Microsoft Internet Explorer, to encrypt (or convert into code) most of your personal information before it is transferred across the Internet. To further safeguard your most sensitive credit card information, we transfer such information across the Internet in an encrypted format. Remember to close your browser window when you have finished a purchase in order to ensure that others cannot access your personal information. We will permit only authorized employees, who are trained in the proper handling of personal data, to access your personal information

 

To further protect your personal information, we have a security system that includes: firewall technologies; logical network segmentation, allowing restricted access to stored profile information; encryption; and logical and physical security restrictions to our databases and systems. However, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.

 

If you are aware of a security vulnerability and would like to report it to us, please do so either using the “Contact us” form on our website or via email at [email protected].

 

TikGames’ Consumer Data Collection and Sharing Practices

Category	Description
Personal Identifiers	We collect your name and email address when you create an account. If you choose to create an account, you may also be asked to create a username, and we will assign one or more unique identifiers to your profile.   We may provide your IP address and Device ID to our advertising partners.
Driver's License or Passport Number	We do not collect your Driver’s License or passport number.
Usage and Training Information	We may collect training and usage information from you. This enables us to operate, market, and improve our products.
IP Address and Device ID	We collect your IP address and/or Device ID automatically when you use our Services.
Transaction Information	When you make a transaction such as an in-app purchase, a subscription, or free trial, we create a purchase record and track your purchase history. We also create user records of your preferences and usage of our applications.
Biometric Information	We do not collect information about your physiological, biological, or behavioral characteristics
Internet or Other Electronic Network Activity Information	We collect information about your browsing history, search history, and information regarding your interaction with websites, applications, or advertisements automatically when you utilize our Services.

 

Except as stated above, this Privacy Policy does not apply to the practices or policies of any third parties, e.g., companies or entities that we do not own or control and does not apply to any links to sites that are not maintained by us, or to people that we do not employ or manage.

 

Additional Information for Residents of Specific U.S. States:

California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia

 

Information We Collect, Use, and Disclose

 

All sources of personal information collected are noted in the “Information We May Collect and How We Collect It” section above and retained pursuant to “Data Retention” above. The purposes for our collection of this information are described in “How We Use Information” above. For purposes of this Privacy Policy, the following terms shall bear the same meaning as set out in any applicable law: “Targeted Advertising”; “Sale”, “Sell”, or “Sold”; and “Share,” “Shared,” or “Sharing.”

 

 

We may disclose the following categories of personal information to third parties for business or commercial purposes:

 

 

CATEGORY	CATEGORIES OF PARTIES TO WHOM INFORMATION IS DISCLOSED	CATEGORIES OF THIRD PARTIES TO WHOM INFORMATION IS “SHARED” AND/OR “SOLD”
Identifiers and contact information, including first and last name, email address, phone number, home address or shipping address, and your friends’ names and contact information.	Vendors, such as cloud service providers (such as our email service providers and cloud-based survey and customer service tools we use), and payment processors. Affiliates for purposes of business operations and support.	N/A

Commercial information, such as information regarding in-game purchase events and value of purchases.	Vendors, such as cloud service providers (including cloud-based customer service and survey tools we use), payment processors, and business partners. Affiliates for purposes of business operations and support.	Advertising partners.
Demographic information, such as your gender, age, date of birth, and language.	Vendors, such as cloud service providers (including cloud-based customer service and survey tools we use). Affiliates for purposes of business operations and support.	N/A
Visual information, such as your profile picture and the profile pictures of your friends or contacts.	Service providers that enable image functionality on our behalf. Affiliates for purposes of business operations and support. Other players, depending on your sharing preferences.	N/A
Non-precise geolocation information	Vendors, such as cloud service providers (such as our email service providers and cloud-based survey and customer service tools we use) and payment processors. Affiliates for purposes of business operations and support.	N/A

 

Other information you may share if you use social features when accessing our Services, including the organizations, links, and other information included on your social profile page	Service providers, and other providers or partners that support our operational business purposes. Affiliates for purposes of business operations and support. Other players, depending on your sharing preferences.	N/A
Inferences are derived from personal information listed above in this chart, such as your characteristics and preferences.	Vendors, such as cloud service providers (such as our email service providers and cloud-based survey and customer service tools we use), and payment processors. Affiliates for purposes of business operations and support	Analytics providers and advertising partners.

 

 

Note on Personal Information of Minors

We do not have any knowledge of sales or sharing of personal information of minors. While our Services may allow you to create an account, we do not otherwise use or disclose any sensitive personal information.

 

Your Privacy Rights Under Applicable State Law

Subject to applicable law, if you are a resident of California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, you may have the following rights:

 

Right to Know and Access: You have the right to confirm whether we process your personal information and, subject to certain exceptions under applicable law, to obtain a copy of the personal information we have collected about you. This right applies only to personal information relating to you, and not to any other player.

 

Additionally, Oregon residents may request a list of third parties to whom we have disclosed personal information, and Delaware residents may request the categories of third parties to whom we have disclosed personal information

 

Right to Deletion: You have the right to request that TikGames delete your personal information. This right may be limited to the extent that TikGames is permitted or required by applicable law to retain information. Note that if you request deletion of your personal information, you may no longer be able to use or access the Services. If you share devices with someone else who uses the Services, that person may lose game progress or related account information and access. If you decide to use or access the Services again, TikGames may consider this a new account and may collect personal information associated with that account in accordance with this Privacy Policy

 

Right to Opt-Out of "Sale", "Sharing" and "Targeted Advertising" Practices: Depending on the site or app you are visiting and your relationship with us, you have the right to opt-out of certain information sharing practices with third parties who do not act as our service providers. In some states, like California, this information sharing may qualify as a “share” or a “sale,” while in other states, this information sharing may qualify as “targeted advertising” (collectively, “personalized advertising”). If you wish to opt-out of personalized advertising associated with our games, please visit the “Do Not Sell or Share My Personal Information” setting found in a game’s settings menu, or contact us as set forth below. Residents of Colorado, Connecticut, Delaware, Montana, Nebraska, New Hampshire, New Jersey, Oregon, or Texas may designate an authorized agent to submit an opt-out of sale or opt-out of personalized advertising request on their behalf.

 

Right to Correction: You have the right to request the correction of inaccurate personal information that we may have on file about you.

 

Right to Obtain Additional Details Regarding TikGames’ Information Practices: You may have the right to request disclosures regarding TikGames’ information practices. Note that this information is generally available in this Privacy Policy.

 

If you wish to exercise any of the rights described above, please follow the instructions in the “Your Rights and Choices” section above. We will not discriminate against you in terms of price or services that we offer if you submit any of the requests listed above.

 

Verification and Appeal Process

We are required by law to take reasonable steps to verify your identity prior to responding to your request (except for requests to opt-out). Please note that your exercise of these rights is subject to certain exemptions to safeguard the public interest (e.g., the prevention or detection of crime) and our interests (e.g., the maintenance of legal privilege). Please do not delete our game until your request is fulfilled. If we are unable to process your request via our in-game help ticket system, we may verify your request by asking for information sufficient to confirm your identity, e.g., your name, email address, and information about your interactions with us or with one of our games. Requests to exercise these rights may be granted in whole, in part, or not at all, depending on the scope and nature of the request and as permitted by applicable law. Where required by applicable law, we will notify you if we reject your request and provide the reasons we are unable to honor your request.

 

If you are a resident of Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, or Virginia, you have the right to appeal a request we deny after verifying your identity. The process for that appeal will be sent to you separately if your request is denied.

 

Additional information for Residents of California

California players may use an authorized agent on their behalf to exercise a privacy right discussed above. If you are an authorized agent acting on behalf of a Californian player to communicate with us or to exercise a privacy right discussed above, you must be able to demonstrate that you have the requisite authorization to act on behalf of the player and have sufficient access to that player’s laptop, desktop, or mobile device to exercise that player’s right digitally. If you are an authorized agent trying to exercise rights on behalf of a TikGames player, you can make a request on the player’s behalf by contacting us as set forth below in the “Contact Us” section with supporting verification information, including proof that you have access to the player’s interface (including, for certain requests, written permission from the player) and proof of your own identity.

 

Additional Information for Residents of Nevada

If you are a Nevada resident, you can request that we not “Sell” your “Covered Information” (as defined in applicable Nevada law). We do not sell any Covered Information concerning Nevada residents. If you have questions about our practices, please contact us using the information in the "Contact Us" section below. Please use “Nevada Do Not Sell” in the subject line.

 

 

Additional Information for Residents of the European Free Trade Area (EFTA), Switzerland, and the United Kingdom (UK)

If you are a resident of a member country of the EFTA, Switzerland, or the UK, you may have certain rights under applicable law. These rights may apply generally or only in specific circumstances:

 

Right to Information: You have the right to receive clear, transparent, and easily understandable information about how we use your personal data, which is why we provide this Privacy Policy.

 

Right to Access: You have the right to request a copy of the personal data we have collected about you and to verify that we are processing it lawfully. This right applies only to your personal data, not to any other individual's data.

 

Right to Rectification: You have the right to request corrections to your personal data if it is inaccurate, incomplete, or outdated.

 

Right to Erasure: You have the right to request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected. This right may be limited by legal obligations that require us to retain certain data. Note that requesting deletion of your data may affect your ability to use or access our Services. If you share devices with others who use our Services, they may also lose game progress or related account information. If you decide to use our Services again, we may treat it as a new account and collect personal data associated with that account in accordance with this Privacy Policy.

 

Right to Restriction or Objection to Processing: You have the right to object to our processing of your personal data or request that we restrict its processing. Since the data we collect is generally necessary to provide our Services, objecting to its processing may have the same effect as requesting deletion. This right may be limited by legal obligations that require us to continue processing certain data. Note that objecting to the processing of your data may affect your ability to use or access our Services.

 

Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format so that you can transfer it to another service.

 

Right to Withdraw Consent: If we have collected and processed your personal data based on your consent, you may withdraw that consent at any time. This includes withdrawing consent for us to use your data for marketing purposes. Withdrawing consent does not affect the lawfulness of processing conducted prior to the withdrawal, nor does it affect processing based on other lawful grounds

 

Right to Complain: You have the right to file a complaint with your national data protection authority regarding our collection and use of your personal data. To exercise these rights, please contact us via any of the methods below:

 

By web-form: using "Contact Us" forms on our website

 

By email: [email protected]

 

Responding to Requests and Verification

TikGames is committed to addressing your requests and providing information at no cost. However, if permitted by law, we may impose a reasonable fee to cover administrative expenses for requests that are unfounded, repetitive, or excessive, or for additional copies of the same information. In certain cases, we may have the right to decline the request. We aim to respond promptly, typically within one month of receiving your request. If more time is needed, we will notify you and provide an estimated timeline.

 

To safeguard your personal information, we may ask for specific details to verify your identity and confirm your entitlement to access your data (or to exercise any of your other rights). This security measure ensures that personal information is not disclosed to unauthorized individuals. Additionally, we may request further information related to your request to expedite our response.

 

Legal Grounds for Using Your Personal Data

If you're located in the European Free Trade Area (EFTA), Switzerland, or the UK, the reasons we collect and process your personal information are based on specific legal grounds, which may vary depending on the type of data and how it's being used. In general, our reasons include:

 

• Your Consent: We may rely on your permission to collect and use your data—particularly when it comes to activities like personalized advertising based on your online behavior or activity. You can withdraw your consent at any time by reaching out to us using the contact details provided in this policy.

• Contractual Necessity: We may need certain personal information to fulfill our obligations under a contract with you—e.g.,, when you use our services, enter a promotion, or contact us for support. This includes taking steps at your request before entering into a contract.

• Legitimate Interests: We may process your data if it’s necessary for our legitimate business purposes, provided these are not outweighed by your rights and freedoms. These purposes may include:

  • Improving and maintaining our products and services;

  • Preventing fraud and securing our systems;

  • Supporting day-to-day business operations;

  • Complying with international legal requirements;

  • Communicating with you about transactions;

  • Running non-personalized advertising campaigns.

• Legal Obligations or Vital Interests: We may also process your information where we are legally required to do so, or when it's necessary to protect your vital interests or those of someone else

If you’d like more clarity on how we determine the appropriate legal basis for using your personal data, feel free to contact us at [email protected].

 

Cross‑Border Data Transfers

When you share information with us, it may be stored or processed in countries beyond the EFTA, Switzerland, or the UK—e.g., the United States—or in any jurisdiction where our service providers operate. These locations may not offer data protections identical to those in your home region, but we take steps to maintain strong safeguards in line with applicable privacy laws.

 

If we move data originally collected in the EFTA, Switzerland or the UK, to a country that hasn’t been deemed “adequate” under local privacy regulations, we implement approved transfer mechanisms—like the EU/UK Standard Contractual Clauses—or other binding commitments with our partners. In addition, we employ technical and organizational measures (e.g.,, encryption and strict access controls) to ensure your information remains secure during transit and storage.

 

Should you have any questions about how we protect your data when it crosses borders, please reach out to us at [email protected].

 

 

Your Duty to Inform Us of Changes

It is important that the information we hold about you is accurate and current. Please keep us informed as soon as possible if your personal information changes or is inaccurate during your relationship with us by using the contact details below.

 

Questions, Requests, Comments, or Concerns

If you believe there may be a security vulnerability, or if you have additional questions, requests, or concerns regarding our Privacy Policy, please contact us via any of the methods below:

• By our web-form "Contact Us" on our website

• By email: [email protected]